Clinician using a mobile device to coordinate follow-up care for a programme participant

Preventra Care

Structured Case Management

Structured case management for individuals requiring continued health support.

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What It Is

What Preventra Care Provides

The ongoing care layer within a Preventra programme — support beyond the initial assessment, with progress coordinated, tracked and reported.

Channels are selected per programme and participant need. WhatsApp and email are part of the delivery infrastructure, not the service itself.

  1. 01Health risk follow-up and care plan adherence
  2. 02Appointment and medicine reminders
  3. 03Referral coordination and clinical escalation
  4. 04Outcome tracking and programme reporting
Clinical team reviewing an individual's care plan during programme delivery

Communication Channels

Selected per programme and participant requirements.

WhatsApp
High open-rate channel for real-time follow-up and reminders
Email
Structured updates, care summaries and programme communications
Phone
Direct clinical support and escalation where required

Components

Case Management Components

Adherence Support

Structured reminders and check-ins for medication and appointment compliance.

Referral Coordination

Coordinating referral to specialists, diagnostics or secondary care as required.

Clinical Escalation

Defined pathways for individuals requiring urgent clinical attention.

Risk Follow-Up

Structured follow-up to keep high-risk individuals engaged in the care pathway.

Outcome Tracking

Monitoring individual progress against the care plan for programme-level reporting.

Programme Reporting

Anonymised reporting for sponsors — corporates, insurers, government or pharma.

Who It Supports

Who Preventra Care Supports

  • Employees identified as high-risk through corporate screening
  • Patients enrolled in pharma-funded access or support programmes
  • Insurer members requiring activation and preventive follow-up
  • Individuals referred through public health or government programmes

Preventra does not stop at arranging a health activity. We help individuals complete the required care pathway.

Build a care pathway that goes beyond the screening day

Integrated into corporate, pharma, insurer or government programmes.

Discuss a Programme